Exchange & Refund Policy - Khurana Metals

Exchange & Refund Policy

Returns 
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. We  do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases such as gas lighters. 

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at connectkhuranametals@gmail.com and come personally with your item and invoice to: Khurana Metals ,Sohna Chowk, Old Railway Road, Gurugram Haryana, India.


Shipping
To return your product, you should mail/personally have to come with your product to: Khurana Metals ,Sohna Chowk, Old Railway Road, Gurugram Haryana, India.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.